Условия обслуживания

These Terms of Service ("Terms") apply to the Lil' Surprise online store. By browsing or placing an order, you agree to these Terms.

Who we are

Lil' Surprise is a sole-proprietor studio operated by Mark Koviazin in Winnipeg, Manitoba, Canada. Contact: lilsurprises.ca@gmail.com.

Products

We sell original illustrated products, including print-on-demand apparel, accessories, wall art and home goods, and digital downloads such as templates, printable kits, educational resources, ebooks, and graphics. Physical products are made to order by our print-on-demand partners. Digital products are delivered electronically, usually by email.

Orders and payment

Prices are shown at checkout and charged in the currency displayed there. An order is an offer to buy; we may decline or cancel an order if there is an error, a production issue, or suspected fraud. Once a print-on-demand item has entered production, it generally cannot be changed or cancelled.

Shipping

Shipping rates, destinations, and estimated delivery times are shown at checkout. Physical products ship from our print partners. You are responsible for any customs duties or import taxes charged by your country. See our Shipping policy for more detail.

Digital downloads

After purchase, digital files are delivered electronically. You receive a personal license to use the files for your own use. You may not resell, share, redistribute, or claim the files or artwork as your own, or use them to create products for sale, unless we have given written permission.

Returns

Please see our Refund policy. In summary, printed goods are made to order and are not returnable unless they arrive damaged, defective, or misprinted. Digital downloads are not refundable once delivered unless the file is defective and cannot be replaced.

Intellectual property

All artwork, designs, text, and branding on this store are owned by Lil' Surprise unless otherwise noted. You may not copy or use them except as allowed by your purchase.

Limitation of liability

To the extent allowed by law, Lil' Surprise is not liable for indirect or consequential losses, or for delays caused by our print or delivery partners, carriers, or events outside our reasonable control. Nothing in these Terms limits rights you have under applicable consumer protection law that cannot be waived.

Changes

We may update these Terms from time to time. The version posted on this store applies to orders placed after it is posted.

Governing law

These Terms are governed by the laws of the Province of Manitoba and the federal laws of Canada applicable there.

Contact

Questions about these Terms: lilsurprises.ca@gmail.com.